Following extensive development work integrating Pinnacle into FIAT’s own systems, Pinnacle now offers DMS integration compliant with FIAT dealer standards.
This integration means that Pinnacle now provides many ways for FIAT dealers to streamline processes and reduce cost, including:
Parts Franchise File
Containing all current FIAT franchise parts held on file, the parts franchise file integrates fully into Pinnacle which streamlines the process of quotation and invoice creation by pulling in manufacturer part numbers, purchase codes, sales codes, part descriptions, cost and recommended retail prices without the need for manual re-keying.
Parts Price Updates
Automatic parts price updates ensure that parts prices are consistently updated and made available to FIAT Pinnacle users either monthly or when required without the need for loading price tapes.
Customer Satisfaction Index (CSI) Workshop Submission
Automatic submission of Customer Satisfaction Index (CSI) file for workshop department to the manufacturer or to their designated CSI provider. The feed allows the dealership’s customers to be contacted by the manufacturer to determine the satisfaction with the level of service experienced at the dealership.