Pinewood is committed to providing flexible solutions to our customers. This means Pinnacle now provides many ways for Kia dealers to streamline processes and reduce costs.
Parts Franchise File
Containing all current Kia franchise parts held on file, the parts franchise file integrates fully into Pinnacle which streamlines the process of quotation and invoice creation by pulling in manufacturer part numbers, purchase codes, sales codes, part descriptions, cost and recommended retail prices without the need for manual re-keying.
Parts Price Updates
Automatic parts price updates ensure that parts prices are consistently updated and made available to Kia Pinnacle users as soon as the manufacturer releases new information
Customer Satisfaction Index (CSI) Workshop Submission
Automatic submission of Customer Satisfaction Index (CSI) file for workshop department to the manufacturer or to their designated CSI provider. The feed allows the dealership’s customers to be contacted by the manufacturer to determine the satisfaction with the level of service experienced at the dealership.