Pinewood is committed to providing flexible solutions to our customers. This means Pinnacle now provides many ways for Mitsubishi dealers to streamline processes and reduce costs.


Parts Franchise File

Containing all current Mitsubishi franchise parts held on file, the parts franchise file integrates fully into Pinnacle which streamlines the process of quotation and invoice creation by pulling in manufacturer part numbers, purchase codes, sales codes, part descriptions, cost and recommended retail prices without the need for manual re-keying.

Parts Price Updates

Automatic parts price updates ensure that parts prices are consistently updated and made available to Mitsubishi Pinnacle users as soon as the manufacturer releases new information.

Parts Stock Locator

Pinnacle allows parts stock locator to be transmitted automatically to the manufacturer, efficiently informing the manufacturer on the quantity of parts are held on hand. This improves the manufacturer’s ability to pre-empt the demand for parts and ensure pro-active warehouse management of parts


CSI Workshop Submission

Automatic submission of Customer Satisfaction Index (CSI) file for workshop department to the manufacturer or to their designated CSI provider. The feed allows the dealership’s customers to be contacted by the manufacturer to determine the satisfaction with the level of service experienced at the dealership.

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