Pinewoodsa in the Community

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New Position Available: Sales & Office Manager

Job Title:New Business Sales Manager & Jhb Office Manager Reporting to:COO Department:New Business Location:Houghton Estate, Johannesburg Overview:This newly created position will fulfil the role of managing the New Business team/portfolio at Pinewood SA. It will be a Selling Sales Manager role and will be instrumental in ensuring the business’s objectives are met in terms of […]

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New Position Available: Application Support Consultant

Job Title:Application Support Consultant – Accounts and Vehicles Department:Support Team Reporting to:Support Manager Overview:As an application support consultant, you will be supporting our Dealer Management Software to our automotive dealership customers. The helpdesk provides a single point of contact to customers and partners for service requests, product usage assistance and software support. This is a […]

What is Pinewood SA doing to safeguard your data?

Disaster Recovery, or DR, is always an important subject when moving to any new system. We’ve all had the experience of a cell phone going missing and losing all our photos, or a hard drive crashing and losing our precious documents. But the stakes are much higher when the very survival of a business depends […]

Walk Toward the Pressure and Detect Opportunity

Whilst we are all feeling the pinch of the constant rise in living costs and await a turn in our economy, we at Pinewood chose to walk toward the pressure and try detect gaps of opportunity, and as an auto dealership you can too. Here are some fairly straightforward ideas – 1. Customer service is […]

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SMS Marketing Tips – Bring Revenue to your Doorstep

Let’s face it, there aren’t many people without mobile phones, and that number can be drastically reduced when looking at your target market. The great thing about SMS Marketing is that half the job is already done for you. With 97% of SMS’s being read within 15 minutes of receipt, the only thing left for […]

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The Consumer-Driven Market

Technology, particularly social media, has revolutionised the face of the automotive industry, creating a more informed and discerning consumer than ever before. To remain viable in this volatile marketplace requires innovative means for dealers to better identify with their consumers. Automobile businesses need to keep abreast with changing buying behaviours, opportunities and threats to prevent […]

The Future of Auto Dealerships

The retail automotive space is currently amid a rapid transition caused by several factors, namely: Multiple sources of affordable capital Abundant inventories of available new and pre-owned vehicles Generational buying power has shifted to younger consumers with drastically different buying behaviours Rapid innovation in consumer technology The emergence of the Internet of things The question […]

Mobile devices for your dealership

What to look for when choosing mobile devices for your dealership

With the automotive landscape changing and smartphones and tablets becoming commonplace in dealerships, a new challenge emerges in trying to futureproof your business. It can be difficult to choose between the number of devices and operating systems on the market. Retailers who invest in the latest devices and embrace new apps will gain a competitive […]

The Pinnacle Aftersales Diary

With our motor environment changing at an alarming pace with regards to new technologies, increased competition, and changing customer expectations, it is time for dealerships to place far more focus on customer retention strategies with the need to become more intuitive to their customer’s needs. This is where your Pinnacle database can really start to […]

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