Renault – Manufacturer Integration
Following extensive development work integrating Pinnacle into Renault’s own systems, Pinnacle now offers DMS integration compliant with Renault dealer standards.
This integration means that Pinnacle now provides many ways for Renault dealers to streamline processes and reduce cost, including:
Parts Franchise File
Containing all current Renault franchise parts held on file, the parts franchise file integrates fully into Pinnacle which streamlines the process of quotation and invoice creation by pulling in manufacturer part numbers, purchase codes, sales codes, part descriptions, cost and recommended retail prices without the need for manual re-keying.
Parts Price Updates
Including unit of purchase information and family codes for Renault franchise parts, the parts price update routine automatically refreshes the parts franchise file keeping all codes fully up to date.
Customer Satisfaction Index (CSI) Workshop Submission
Automatic submission of Customer Satisfaction Index (CSI) file for workshop department to the manufacturer or to their designated CSI provider. The feed allows the dealership’s customers to be contacted by the manufacturer to determine the satisfaction with the level of service experienced at the dealership.