We are delighted to inform our partners that we have developed a process with Renault SA to aid recall campaigns whereby a Recall Campaign file will be received from Renault SA and imported into Pinewood DMS on a monthly basis.
All vehicles with an outstanding Recall due will automatically be identified within our dealerships’ database which will hugely streamline the process of rectifying outstanding faults on those vehicles.
What are the benefits?
- This is an automated process of identifying vehicles with part recalls.
- Dealerships will now have the ability to proactively contact clients to bring their vehicles into the workshop to rectify faults.
- This will assist dealerships in increasing their overall customer satisfaction.
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