Tech+
Technician app
Improve the service and repair experience associated with Workshop interactions using our technician app, including video integration and technician time management.
Host+
Service/Reception app
Integrated video processes provide your customers with a high quality experience, such as a 360° tour of a used vehicle in stock, or visually identifying work required following a VHC.
Stock+
Sales/Stock management app
The smarter way to manage and sell your vehicle stock. Respond to enquiries with personalised videos, instantly update stock information and store vehicle documentation for later reference.
Parts+
Parts management app
Issue parts in your dealership whilst on-the-move, saving time and hassle with our in-built barcode scanner. Streamline your parts team, improving efficiency.
Apps Features List
Tech+
- Select pre-allocated jobs
- Review service history
- View and select work instruction
- Share notes detailing anything of relevance to the customer or vehicle
- Record time spent on each operation
- Track time against planned time per operation
- Capture images and documents stored against job
- To ensure the technician has the right information, vehicle and customer data is easily accessible, including copies of previous service invoices
- Integrated VHC – complete and record vehicle health check observations directly on the device, ready for the customer to review
- Technicians can also identify appropriate replacements for worn tyres using an integrated tyre catalogue
- One touch capture of video instantly uploads personalised messages to Azure Media Services to demonstrate and explain any extra work needed
- Health check videos – explain identified work with a short video clip, so your customer can see what the part in question is and why it is of concern
- Menu pricing and dealer data – available with selected manufacturers
Host+
- View and amend customer details
- Add contact history
- Record and send personalised videos
- View and amend GDPR preferences
- View survey scores
- Produce test drive declaration
- Upload customer photo
- View customer’s social media
- Produce arrival video
- Electronic Signature
- Upload and view relevant documents
- Search vehicle stock
- View and amend vehicle details
- Upload up to forty vehicle images
- Sales team diary
- Personal diary
- Appraisal Integration (HPI/BCA)
- Upload vehicle documents
- View and update service history
- Operation management
- Input workshop job requirements
- Print job cards
- Begin work on vehicle health check
- Service team diary
- Conversational notes to be viewed in different departments
Stock+
- Sell and manage stock
- Respond to customers with personalised videos, sent via SMS or email
- Easily add branded into and outro clips
- Store vehicle documentation
- Mobile stock take
- Verify vehicle location, along with an audit trail of time date and user
- Scan a VIN number to speed up stocktaking
- Comply with customers GDPR preferences
- Enter specific vehicle specification details
- Add videos and images to stock cards directly from your phone and your website will automatically sync
- Easily post eye-catching, informative vehicle content to your website
- Record multiple clips, re-order and stitch them together
- Add information about fitted optional extras
- Capture and upload vehicle documents directly from your device, making them instantly available to access in both Pinewood DMS and Stock+
Parts+
- Issue any prepared parts to operations without the need to go to the PC screen
- Bar code scanner
- Discounts and issue prices are automatically applied
- Check for any instructions or comments from technicians and respond easily with conversation notes
- Complete view of all workshop and bodyshop jobs in your dealership
- View parts required for each operation
- Issue parts on the move
- Integrated with Tech+ and Pinewood DMS
