1. Cancellation Clause:
50% cancellation fee if cancelled within 5 days of the course and a 100% cancellation fee if cancelled within 3 days of the course.
2. Re-scheduling of Delegates:
A customer can change course enrollments 5 days prior to the original course enrolled on. Anything less than that we will bill the customer 100% of the course fee.
3. Postponement of Classroom Training:
Scheduled classroom training will be postponed if the total number of delegate enrolmments are less than 4.
4. Lunch for Full Day Courses :
Lunch will be included in all the full-day courses.
5. Computer Literacy Requirements:
All users attending training need to have basic computer literacy skills.
6. Management Toolkit Requirements:
All users attending Management Toolkit training need to have prior 101 training before enrolling.